We accept love mail, hate mail, and other general queries.
When you contact us, tell us your Subvert and Profit username. Otherwise we won't know who you are.
Before you contact us, consider these answers to common questions and problems:
Do not email us to ask about the status of your advertisement. You will receive an email about the status of your advertisement once we have finished serving it. The email will tell you if your advertisement was denied, and it will tell you how many Diggs or Stumbles we were able to deliver. You can expect to wait 24 hours to get an email about your Digg advertisement. You can expect to wait days to weeks to get an email about your StumbleUpon advertisement.
We try to check the queue of advertisements a few times throughout the day. The afternoon is a good time to submit an advertisement. We are in the Eastern Time zone.
Your username is your username, not your email. If you forgot your password, use the "change password" form.
Sometimes tasks expire. You must act quickly.
Check your Digg or StumbleUpon history page to make sure the pages you Dugg or Stumbled show up. We do not accept StumbleUpon accounts with mature ratings.
Remember to click the "I'm done" button. Always check to make sure that the pages you were supposed to Digg or Stumble show up on the first page of your Digg or StumbleUpon history. If the pages do not show up, the script will not verify you, the task will be deleted, and you will not be paid.
Our algorithm randomly chooses users, so sometimes you will receive many tasks, and sometimes you won't receive any tasks. Just hang in there, and they will come to you.
Before you email us, read through the common questions and problems on this page. We update them frequently. If you ask a question that we answer on this page, we may not respond. Log in to email us.